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Kristen Giovanis
Executive operator and board advisor specializing in scaling PE-backed and founder-led services firms
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About
Former CEO of a rapidly scaling, PE-backed company (ULG) who rebuilt the operating model and unified fragmented systems after acquisition-driven growth. Implemented EOS and led phased deployments of NetSuite, Salesforce, Monday.com, and Power BI to create a connected, data-driven organization, with strong change-management and executive coaching experience.
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Key Strengths
- Redesigned operational structure for a rapidly scaling, PE-backed company post-acquisition
- Implemented EOS to align priorities, strengthen accountability, and improve decision-making
- Led multi-system rollout (NetSuite, Salesforce, Monday.com, Power BI) with phased implementation and training
- Strong change-management approach driving adoption from hesitant leaders via stakeholder involvement and quick wins
- Diagnoses operational inefficiencies through stakeholder interviews, data review, and process mapping
- Builds scalable operating solutions by aligning people, process, and technology to future growth needs
- Mentors founders/executives without ops backgrounds using tailored frameworks (EOS/OKRs) and practical translation of ops concepts
- Balances strategic advisory work with hands-on execution using clear role definition, regular check-ins, and accountability rhythms
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